If a regulatory inspector requests a copy of a lab patient's record, what should the technician do?

When faced with a request from a regulatory inspector for a lab patient's record, the appropriate response involves understanding the legal and ethical implications surrounding patient confidentiality and record management. Providing a copy of the record without following proper procedures can violate privacy laws such as HIPAA (Health Insurance Portability and Accountability Act). Additionally, denying the inspector’s request outright may lead to compliance issues and could hinder the regulatory process.

The most appropriate action is to consult with a supervisor first. This option ensures that the request is handled according to the facility's policies and legal requirements. Supervisors typically have established protocols for such situations, which may include verifying the inspector's credentials, understanding what specific data is needed, and ensuring that any release of information complies with legal standards.

In sum, consulting with a supervisor is the correct action because it safeguards patient privacy, maintains compliance with regulatory standards, and ensures that the technician does not act outside the protocol established by the institution.